Spoiler Scale (How spoilery is this article on a scale of 1 to 10?):  7 Self-esteem is a good thing.  And in the parlance of MBA types, people want to follow those who exude referent authority.  But there can an awfully fine line between the benevolent dictator who is capable of empathetic exchange and the pompous ass who believes his/her own press, and ... Read More »